FAQs

Frequently asked questions:

1.) Are the mixed nuts ready to eat?

Yes. Our mixed nuts are naturally dried and are ready to eat straight out of the package. They do not require any additional processing or roasting before consumption.They have been dried out in a safe moisture level & a natural process without any artificial methods such as heating or adding chemicals, which ensures that the nuts retain their natural nutrients, taste and texture.

2.) Are they safe to eat for pregnant and lactating women?

Yes, raw nuts are generally safe to eat for pregnant and lactating women. In fact, they can be a healthy and nutritious addition to a balanced diet during pregnancy and lactation. Nuts are a good source of protein, healthy fats, fiber, and various vitamins and minerals such as vitamin E, magnesium, and selenium.

3.) Does it contain sugar? Is it safe for diabetic person?

Our mixed nuts contain dried fruits that are lightly coated with stevia for a touch of sweetness. Stevia is a natural sweetener that is considered safe for diabetic individuals as it does not significantly affect blood sugar levels.

However, it is important to note that while our mixed nuts may be a safe snack option for diabetics, it is still essential to consume them in moderation and consult with your healthcare professional first. The dried fruits in our mixed nuts still contain natural sugars that can impact blood sugar levels if consumed in excess

4.) Shelf life / expiration date?

Our mixed nuts are naturally dried. Because of this, they have a longer shelf life compared to the roasted or salted ones. Due to the absence of oil, they are less likely to become rancid, and can typically last for 8 to 12 months if stored properly in a cool, dry place away from direct sunlight or heat.

5.) How long is the lead time? When will my parcel arrive?

 

We are based in Cebu City and we understand that timely delivery is important.

Our partner couriers have given an estimated lead time of 5-7 business days.

However, it is important to note that this is just an estimate, and the actual delivery time may vary depending on a number of factors. Potential delays are outside of our control but please don't hesitate to contact our customer care via facebook so that we can help you track your order.

6.) How to track my order on the website?

Tracking details for your order will be automatically sent to the email address that you used when placing the order. If you have not registered an email address with us, or if you did not receive any email updates, please contact our customer care team through Facebook Messenger so that we can assist you further.

7.) Where are you located?

We are located in Cebu City and we are proud to serve customers from all over the country. At the moment, we do not have any branches outside of Cebu City, but we do offer NATIONWIDE SHIPPING to ensure that our products can reach you no matter where you are in the Philippines.

8.) Do you accept COD?

Yes we accept COD (Cash-on-delivery) method without any additional charge.

🚚 ESTIMATED DELIVERY LEAD TIME AS PER COURIER:

To Luzon > 3-7 days

To Visayas > 1-5 days

To Mindanao > 3-7 days

📢 PLEASE KEEP IN MIND THAT SELLERS DON'T HAVE CONTROL OVER THE SHIPPING PROCESS. 

WE CAN HELP YOU TRACK AND TRACE YOUR ORDER/s📢

How do I track my order?

JnT EXPRESS

https://www.jtexpress.ph/index/query/gzquery.html

LBC EXPRESS

https://www.lbcexpress.com/track/

🛒 Products are AVAILABLE ONHAND if you can add it to cart 🛒

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